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Showing posts with label online auctions. Show all posts
Showing posts with label online auctions. Show all posts

Monday, April 07, 2014

eBay and "Shipping Shenanigans"

Like most stamp collectors in the 21st century, I use eBay to buy and sell stamps on a pretty regular basis. In many ways, the online auction giant has been a great help to stamp collectors in the way it has enabled us to connect with each other and with stamps we want for our collections, from all over the world.

Whatever you might think about eBay (some people love it, some people hate it), one thing is certain: It's very important to pay attention to what you are doing. Never assume anything!

Just this morning, I was checking eBay to see if there was anything new and interesting from Denmark, one of my major collecting areas. Because I look for cancels, plate flaws and varieties, I am often in the market for "lots and accumulations."

Indeed, I did find a couple of duplicated collections that seemed quite interesting-- as well as quite reasonably priced. That is, until I checked the seller's shipping terms. $12.00 to ship about 50 stamps from the UK to the US? Huh?

Don't get me wrong, I'm not one of the "cheapskates" who try to nickel-and-dime sellers and leave negative feedback because they were charged 50 cents for a letter that cost 49 cents to send. I understand we all have expenses when we sell stamps... personally, I charge 75 cents when I sell on eBay, because it covers the cost of the stamp (49c) plus an envelope, a glassine and the possibility that I will have to pay for a "second rate" after I've put a cardboard stiffener in the envelope. I feel that's fair, and if anyone wants to "argue" with me about that, I'd prefer they just buy their stamps from someone else.

But that's a really long way from charging US $12.00 for a letter that might cost £1.50 to mail (or about $2.50). To me, that loosely falls under the broader heading of "shenanigans" and "deceptive practices." Of course, that's just my opinion-- some professional stamp dealers may disagree with me.

Of course we always have the option to "move on by" if we don't like someone's postage rates, and that's precisely what I did. And so... the point of this article is primarily to remind people to READ the so-called "fine print" before you click on the "bid" or "buy now" buttons... and be sure you understand what the "real" cost of that stamp is.

In general, I have found that "discussing rates" with people who charge uncommonly high shipping rates is a waste of time. Why? Well, because they are typically in the business of "selling cheap stamps and making their profit on shipping" and so they are really not interested in hearing what you-- as a collector-- have to say about it. Sad... but true.

Overall, though, I continue to recommend eBay as a place to buy stamps... because the positive experiences FAR outweigh the negative ones.

What's YOUR opinion? Do you think sellers often "overcharge" for sending stamps? Do you fee that it's "fair" if stamp sellers cover their basic expenses to send stamps-- like envelopes, glassines and so forth? Do you ever try to "argue" with people who are charging high shipping fees, because you really WANT a stamp they have for sale? If you feel this topic merits discussion, please consider sharing to your Facebook page or favorite stamp forum!

Sunday, September 08, 2013

Selling Stamps Online: It's NOT Rocket Science!

Recently, I "celebrated" my 15th year of using eBay as a marketplace-- both to find new items for my stamp collections, as well as a venue to sell duplicate stamps.

I think it's pretty safe to say that online marketplaces like eBay, Delcampe, BidStart, Stamps2Go and others have changed the face of how stamp collectors trade and build collections.

Even after all this time, it amazes me how little common sense many sellers use, when it comes to presenting their "wares" to the world. And then they become all surprised and affronted when they end up with mediocre-- or no-- results.

A clear scan showing details of stamp. Click for larger size.
Selling on line is really not "rocket science!"

Fundamentally, the first thing you need to do is think of selling your stamps (and attracting buyers, and a fair price) a bit like you would think of a job interview. Would you go to a job interview wearing your dirty sweats you just mowed the lawn in, with your hair looking like you just rolled out of bed and hadn't shaved in three days? No? That's just a case of "presenting yourself well" in order to make a "sale" (i.e. "get the job")-- so why wouldn't you take the same care when it comes to selling your stamps?

Let's start with the image. That's probably THE single most important part of an online stamp listing... many collectors buy stamps purely "by appearance." Since I can't go to your house (or your stamp store, if you have one) and look at and "touch" the stamp, I expect you to give me the "next best thing."

Have a large clear scan/photo for people to look at, preferably on a black background, which offers maximum contrast to show the condition of the stamp's perfs. Crop the image to have small borders. There's nothing more annoying than a small out-of-focus image on a non-contrasting background, with lots of "blank space" around the stamp.

And don't even get me started on listing stamps for sale with NO image! Fortunately, most sites don't permit listings without images anymore. I don't want to hear the "it's too time consuming, and you can send it back if you don't like it" excuse... my reply to that is "it's too time consuming for ME to get a stamp I don't like, contact you because I want to send it back, find supplies to mail it and wait for a credit to my account AND I'm out the cost of mailing."

Lastly, a word about listing stamps for sale with the message "email me if you want a scan."

That word is "no."

How NOT to do images: The sort of images I often see in sales
listings online. And this is not even the worst of it! 
I am not going to take the time to email you for 47 scans of stamps I might be interested in-- it's a hassle. If you're willing to scan "after the fact," just save us BOTH some time and effort and scan "before the fact" and create a proper listing, to begin with. Similar story with the phrase "email me if you want a bigger scan," when your original listing has a little tiny scan. If you already know how to make a bigger scan, just use it!

And yes, I know some of you are "secretly" thinking "yes, but that's how I harvest names for my mailing list."

I'll say "Caveat Venditor" (seller beware), because I personally believe that strategy is more effective as a way to irritate potential buyers.

Creating a good image is NOT rocket science!

The next part of "decent presentation" involves examining the back of the stamp-- this applies particularly to used stamps. If the stamp has 47 layers of old hinges, a bit of the original envelope and some old album page adhesions still on the back, clean it up! It takes only a couple of minutes in lukewarm water to get rid of that stuff, and removing all that old garbage takes the guesswork out of whether the stamp has thins, tears or other problems, as well as enabling you to correctly identify potential watermarks. And who knows... you might discover you have a more valuable stamp than you thought!

Now, let's get to the actual description. You don't have to write anything "fancy" but at least make an effort to come up with a semblance of the correct identity of the stamp. That would involve (at a minimum) doing the following:

Perforation gauge. You need one. This one was
actually FREE, printed in my AFA catalogue.
Don't assume that the first picture you see in the catalogue (Scott, or otherwise) is "your stamp." Especially true when you're selling older stamps, where multiple variations (perfs and watermarks and shades) of the same design typically exist. Especially learn to pay attention to the little "notes" at the end of a listing of a set of stamps that might read something like "Also see no. 234-241, 301-311." That's a not-so-subtle hint that maybe you should see those numbers and make sure you have the right listing. Assume nothing, especially if you are trying to sell stamps from a country you are not that familiar with.

Speaking of perfs and watermarks-- If you don't have a perf gauge, GET one! And whether you do, or need to buy one-- learn how to use it, and then use it! As a buyer, it will do nothing but irritate me when I get the "perf 13" stamp (worth $0.80) when your listing identified it as the "perf 14" version (worth $50.00)... and usually because you didn't even check what perfs the stamp had.

The same goes for watermarks... if you don't have a watermark tray and fluid, GET them! And whether you do, or need to buy them-- learn how to use them, and then use them! There are often huge differences in values between different watermarks on stamps that look very similar. Just earlier today, I identified a stamp by its watermark... the "cheap" version listing for $0.25 in the Scott catalogue, the "expensive" version listing for $200.00. Needless to say, I was very happy to find a VF $200 stamp!

Now, I recognize that there are some people who are simply going to say "too much work" and "I can't be bothered." I will try to be open-minded and understanding of that approach... but I will issue the caveat that if YOU "can't be bothered" with your sales listings-- and it does show, in very obvious ways-- don't count on potential buyers to "be bothered" with your listings. Choices have consequences!

Last-- but certainly not least-- let's talk about "truthfulness of condition."

This can be a slippery slope, because most stamp transactions are essentially a "dance" between a seller who wants a stamp to be "better than it is" and a buyer who sees it as "worse than it is." A sale happens when these two perceptions have enough overlap that the buyer takes action.

Watermark fluid and tray. A small investment that might
help you get a LOT more for your stamps!
Personally, I have always believed in the "full disclosure" approach. On the balance, I have gotten happier buyers AND better sales as a result of saying "Looks super nice, but unfortunately has a tiny thin" as opposed to saying "XF stamp, no faults" and then hoping it will "skate by" someone who doesn't bother to take a closer look. By trying the latter approach, not only do you set yourself up for a lot of returns, you soon enough build a reputation for having "dodgy" material, and buyers will actively avoid you. And that can even apply on a "large" scale, with major "name" dealers. There are a couple of "famous" stamp auction houses I actively avoid because of the way they "gloss over" faulty material. Maybe the $3000.00 a year I might spend with them is "no big deal" but multiply that by a few hundred collectors... and you're turning away a LOT of money!

Now, some may read this and think "yes, but I'm not that serious about selling stamps online." Be that as it may, you're "serious" enough that you're trying to sell stamps online. Which means you're a "serious" enough collector that you care about getting money for your stamps, rather than just "giving them away to kids" or putting them in your next garage sale. That being the case, shouldn't you be "serious" enough to give your stamps the best possible shot at selling for a decent price?

Buying and selling stamps online can be a lot of fun... and also quite rewarding, if you take the time to do things "properly," which really doesn't take a lot more time or effort than doing a slipshod job!

Wednesday, September 04, 2013

At auction: Classic Sweden and Town Cancels (Ortstämplar)

Many years ago, I developed an interest in classic stamps from Sweden. I was particularly attracted by the neat looking cancels that seemed to fit so perfectly on the stamp.

What follows is a bit of a "back story" about the stamps I have for auction on eBay this week. If you want to skip the story and just look at the stamps, follow this link to my auctions. The stamps shown on this page are actual items up for auction this week, bidding open till Sunday, September 8th.

I actually developed this interest in my 20's, more or less by "accident." I had reached a point in my collecting "career" where my student budget no longer was enough to acquire the stamp for the "next empty space" in my album ($20.00 for one stamp was a lot, for me, at that time), so I was gradually learning to specialize... which allowed me to collect "different" examples of the same-- but less expensive-- stamps.

A nice cancel from FLODAFORS. Somewhat scarce, this is no
longer an independent postal place.
I used to go back to Denmark (as a student in the US) during the summers to work... and one day during my "off" time, I found myself wandering the streets of a part of Copenhagen that-- back then-- had quite a few brick-and-mortar stamp stores still open.

I found myself in one (quite short-lived) shop where the owner took in people's collections and "box lots" on consignment. It was a tremendous mess of stacks of albums and moving boxes and index card boxes and more. A veritable treasure trove, for a stamp collector!

In the course of checking all these boxes and albums, I came across a shoe box filled with ancient yellowing glassines filled with old-to-classic Swedish stamps. Clearly, someone had started an accumulation with the intent of "doing something" with the stamps, at some point... which evidently never arrived, since the box was now for sale. Most of the glassines were filled heavily duplicated "common" stamps from the "ringtyp" era forward to the 1940's. What I also noticed was that there were a number of glassines noted "bedre stempler" (Danish for "better cancels") and that piqued my interest-- I'd already started collecting Danish numeral cancels and "star" cancels, as a specialty.

Cancels just seemed interesting to me, perhaps because of the way they "told a story" about a stamp-- when and where someone used it to mail something. And I liked the idea that the stamp had been used to serve it's "natural purpose."

The box of old Swedish stamps was really more money than I could afford at the time, but I decided to go ahead and buy it, anyway.

A top quality cancel from BÖDA, no more than a tiny village on
the island of Öland. Quite scarce.
I spent many enjoyable evenings going through the thousands of stamps in that shoebox, picking out the particular "choice" examples with beautiful cancels. Although there were no great rarities in there, approximately the first 300 stamps in my "town cancels on classic Sweden" collection came from this box, and have formed the foundation for a collection I have been adding to for almost 30 years.

As the years have passed, I have narrowed my scope a little bit. In its original incarnation, my Swedish cancel collection included all issues up to the UPU sets of 1924. About 15 years ago, I cut that back to just the Arms ("Vapentyp") and Circle ("Ringtyp") type stamps. As of this writing, I have over 4000 stamps in the collection, sometimes with multiple examples from the same town, where different canceling devices may have been used, at different times.

"Hembygdsfilateli," Swedish-- literally-- for "home town (or area/region) philately," is a popular collecting area in Sweden. For many, it's considered "postal history" as much as "stamp" collecting. Although I do have a number of covers in my collection, I am primarily interested in loose stamps.

There are different ways to collect Swedish town cancels, but it's important to remember that there really isn't a "right" or "wrong" way. Some collectors are happy as long as the town name can be "clearly made out" while others will only collect stamps with "perfect" strikes.

Those stamps with perfect ("lyx") and near-perfect ("prakt") quality cancels often command huge premiums at auction, and from dealers who specialize in cancels.

A sampling of the actual stamps for auction this week.
Click this image to see a larger version.
The stamps in this week's eBay auctions represent some duplicates I have accumulated over the past few years... usually as a result of finding "a better example" of a particular cancel. Some-- from the "Oscar" period-- are also outside my collecting area.

All the stamps pictured in this entry are up for bids.

This week's auctions include a total of 135 lots. These are a nice mixture of many fine town cancels, and well as a few classic Swedish stamps with plate flaws and varieties, as well a a few chosen simply because they are in really nice condition.

All stamps have an opening bid of just US $0.99, and there are never any hidden reserves... and since there are some pretty valuable stamps included, the opportunity to find a few bargains definitely exists.

Bidding is open until Sunday, September 8th, till about 1:00pm US Pacific Time/4:00pm US Eastern Time or 22:00 Central European Time. I hope you'll find something of interest to add to your collection!

Click here to see the current auctions with Swedish stamps.

Thank you for your interest!

Friday, December 14, 2012

eCharta: A new Buying & Selling Marketplace for Stamp Collectors

It's no secret that everyone who starts something new generally believes they have "the greatest idea EVER!"

At the very least, they believe that "something needs to be changed," and have enough conviction to set things in motion.

Sadly, most such ideas fail to live up to expectations. It's something we see in all walks of life... from people convinced "they can sing" who then try out for American Idol... where they sound like a distressed seal sitting in an empty oil drum... to the people who start web sites as "alternatives to eBay."

In stamp collecting circles, it's also no secret that many people-- on both the buying AND selling side of the equation are frustrated with eBay. There are a number of reasons for this which I have written about previously, but won't get into here.

eCharta: an authentic alternative to eBay?
95% of new attempts at creating "a philatelic alternative to eBay" are ill-conceived efforts, typically started by a disgruntled former eBay seller who left the giant auction site to "register their disgust" against high fees. Subsequently, most such projects are started by this individual who gets his (or her) hands on some "canned" e-commerce & auction software and then sets up shop, almost exclusively based on the selling point "NO HIGH EBAY FEES HERE!!!"

Three months later, 17 people have signed up, 372 items have been listed for sale (350 of them belonging to the site owner) and none have been sold. Six months later, our "intrepid fee refugee" feels genuinely surprised (and possibly hurt) that people haven't arrived in droves to take advantage of "FREE LISTINGS!!!" Alas, there's a LOT more to running a successful e-commerce site than merely starting one and plastering the word "FREE" everywhere.

Today's post is about a new collector marketplace that genuinely could become a viable "alternative to eBay."

Started in the fall of 2012, eCharta is a marketplace for paper collectibles, not just stamps. Whereas stamps are a major category, you can also find manuscripts, trading cards, postcards, maps and other things relating to collecting paper. UNlike most "eBay alt" attempts, eCharta has a lot of points going in its favor:

  • It's owned and operated by a team of collectors.
  • The site was built from the ground up by professional programmers.
  • It's visually appealing and showcases items for sale in an attractive manner.
  • Free to low fees for sellers.
  • Easy listing process when selling.
  • Auction OR fixed price.
  • Create your own "store" with your own custom categories.
  • Fast and responsive support-- the site operators actually WANT user suggestions.
  • A "mission statement" above and beyond "we're cheaper than eBay."
Even though the site has only been up and "officially" running to the general public since mid-November, there are already close to 5000 items listed for sale (1750+ of them stamps). Just for grins, I put a few items out for sale... and much to my surprise, some of them have already sold. That's almost unheard of, on new sites like this. The link (above) takes you to my "shop" on the site, which will also give you an impression of site appearance, if your "thing" is stamps!

I'm not one to freely (or frequently) recommend web sites and online marketplaces... in fact, I choose to not recommend most places, but his time I'm making an exception to suggest that you should go check this out, sign up and become part of this growing community.

Many in the philatelic world claim they wish there were "real alternatives" to eBay... yet they expect "other people" to make the changes happen, before they'll participate. But that's not how change happens. Change happens because because people get involved in making change happen. I like the people who started this site, I like their concept, and I like the way they've executed it. 

Be PART of a movement to create a genuine eBay alternative!

(and no, nobody paid me to write this... nor do I get anything if you register on the site... this is based 100% on my own experience over the past three weeks. )

Monday, November 05, 2007

Stamps For Sale!

Because I have philatelic material for sale in so many different locations, and the material often changes, I have decided the easiest way to keep announcements all in one place is to simply have this post always sitting at the top of the blog.

Here, then, is a listing (with brief description) of the places I have stamps for sale (titles are links to the sites):

Delcampe Stamp Auctions:

Currently 200+ lots stamps from Sweden, almost all used, with better and some of the "tricky" mid-priced items. All are identified by the Swedish Facit stamp catalogue. Please note that the bidding here is in EURO.

StampWants Auctions:

Currently about 250 lots mid- and lower priced Swedish stamps, from classic to the 1960's, some mint, but mostly used. All listed by the Swedish Facit catalog as well as Scott, with varieties, town cancels, and more.

eStampAuctions UK:

About 120 lots older Denmark, mostly mid-priced material. Please note that the bidding here is in UK pound Sterling, and that stamps are listed by the Danish AFA stamp catalogue. However, the descriptions are clear enough that you can easily "convert" to your own catalog of choice.

In general, there are some good values to be had, with many stamps offered for as little as 20% of catalogue value.

Saturday, April 22, 2006

Stamp Collectors' Alternatives to eBay

There always seems to be a lot of uproar among stamp collectors and dealers over eBay. People seem to eternally be moaning and groaning about how "the big auction site" is gouging sellers with their fees, and buyers are being taken advantage of by being offered low quality and misrepresented material.

I opened my account on eBay in May of 1998, and I grant you that things were a little "different" back then. However...

... back then things moved a lot slower, and even though it was not hard to become "known" as a seller, there simply weren't that many people out there looking. Unsold lots were common. Whether I agree with eBay's fee structure or not, truth remains that I sell more than 95% of the lots I list on eBay, first time around.

I have been looking at "alternative" auction sites for stamp collectors-- places where there is an active buying and selling atmosphere. Frankly, the alternatives are few and far between. Sure, there are a few "free" sites out there, like StampHead but the offerings there are seldom much to be impressed with. The more general alternatives like Yahoo and Bidville rarely have enough stamps listed to make it worth anyone's while.

For me, the only seriously viable eBay "alternative" is Belgian collector supersite Delcampe, which regularly has more stamps listed than eBay-- and generally seems to have created a philatelic online auction niche marketplace for itself.

On the whole, though, it strikes me that the majority of those stamp sellers who complain are mostly bellyaching over not being able to sell common stamps at near full retail... and they get all annoyed with eBay because it costs them money to list every item that just sits there for a couple of years before some sucker comes along and pays the inflated price.