The Uneasy Relationship of Stamp Collecting and the Internet

Over the past few years, I have been writing quite a bit about stamp collecting and its future... outside the confines of this blog.

Whereas there is little doubt that the Internet has changed the nature of stamps collecting, I am increasingly coming to the conclusion that the online environment has helped save-- and continues to help save-- our hobby.

That said, I also see an interesting duality that has developed... a sort of rift between the "tech" and the "non-tech" stamp collectors of the world.

What do I mean by that?

Whereas there are many philatelists who have embraced the Internet as part of their collecting experience-- and actively use online stamp marketplaces and social media information to help build their collections-- there are also many who are still stuck in a "we don't NEED that" mindset.

Whereas I can appreciate we tend to adhere to the ways we are accustomed to, I can't help but think that stamp collectors who are not using (or "don't need") the Internet are going to end up going the way of typesetters and horse drawn carriages. Maybe that's just a "fact of life" but it makes me sad because these collectors have a wealth of knowledge to share with future generations of collectors.

The easy "argument" is that these collectors are primarily in their senior years, making them more resistant to embrace modern trends. In fact, I used to think that, myself... but on deeper examination, many of these folks who reject technology for stamp collecting are quite actively involved in online genealogy research and communities while using Flickr to share photos with their grandkids. So it's really not a "computer issue." Or an "age issue."

I have a twitter account... and a Facebook page... and a number of other online "presences." I belong to several online stamp collecting forums and communities. This morning, I was checking twitter and was once again just amazed by the low number of tweets relating to anything philatelic. The American Philatelic Society (APS) has 30,000+ members, but only 383 twitter followers. That's about one percent of the membership. What's silly about that is that I-- as an individual stamp collector-- have more twitter followers than the APS.

Maybe it's just "the nature of the beast." Stamp collectors tend to be solitary practitioners. They will often "join" things, but be non-participants. And maybe that is really the greatest challenge facing the stamp collecting hobby.

Writing... about stamps

I am a writer, for a significant part of my "day job."

A nice mallard duck topical from Iceland

No, I don't write about stamps for a living. That said, I do feel quite passionate about letting the world know that our hobby is still alive and well. With the advent of the Internet and email, there are many out there who might think "Stamp collecting? Does anyone still DO that?"

Although I have written a few articles for the philatelic press (and entries from these pages sometimes appear in print format), most of my philatelic writings are geared towards a NON-stamp collecting audience... or perhaps the person who collected in childhood, but forgot all about stamps when "the opposite sex" became interesting.

It is my hope that these occasional articles-- which my editors in other fields occasionally indulge me by printing-- will help a few newcomers find their way to stamp collecting.

My latest effort is entitled "Did the Internet Kill Stamp Collecting? Not a Chance!" and is really written for a general audience. But I'd like to invite you to go have a look... and if you like it, do please share it to your Facebook, twitter, LinkedIn, Pinterest or other social media... be part of keeping stamp collecting strong and active!

You can find other articles I've written about stamps by following the "Stamp Articles" tab in the green bar, at the top of the page.

Re-thinking eBay-- version 23.71a

It seems the never-ending gyrations of eBay and their policies for sellers take a new twist every month.

In a post back in February, I was lamenting my ongoing woes in dealing with the giant online auction site-- and alluded to pretty much "putting eBay on hold" till certain things sorted themselves out (see "The Ups and Downs of Dealing with eBay" for more). In the subsequent three months, more new developments.

Whether this is the result of a mass exodus of sellers or someone actually listening to the complaints received, it seems that eBay has now changed their tune... at least somewhat. Not too long ago, I received an announcement that-- as an eBay "Store" holder-- a number of my listings every month would now be free. Well, free to list... I'd still have to pay the back end final value fee.

It was slightly odd to receive this announcement, given the fact that most stamp sellers are always complaining about the fees on eBay.

Now that my previous hassles with "selling limits" have also been resolved (an old "black mark" basically expired), it seems that I can go back to listing my duplicates and get up to 500 free listings a month, with my store subscription. And no matter how I do the math, it really does come out to cost less (in fees) than I used to pay.

Now, I can't editorialize on whether the folks in eBay management suddenly woke up one morning and "saw the light," or this is just some ploy to "retain customers" ahead of yet another rules change designed to "milk it for all it's worth." Seems like predicting where eBay is going next is a bit like trying to predict the weather.

Meanwhile-- in only somewhat related news-- I am in the middle of re-scanning a bunch of my stamps. As part of recent policy changes, all images uploaded to eBay must be at least 500 pixels on the longest side. Seems like this is a requirement that will catch a lot of stamp sellers-- 500px is pretty large, for an item as small as a stamp. It's actually a bit of a "sneaky" change, because an original announcement about image formats-- from about a year ago-- required 400px images... with which I was in compliance. Either way, if you want to list on eBay, your photos have to be big enough.

Feels like a bunch of "busy work," but what can you do?

The Pursuit of Quality Stamps

When I was a little kid, my dad started me on stamp collecting. His advice to me was simple, and largely based on his own life-long experience as an art and antiques collector:

1. Collect what you like, and what appeals to you; don't chase "popular trends." YOU have to like what you're doing, not other people.
2. Always buy the very best you can afford; market tastes change, but quality never goes out of style.

When I was six, these perhaps didn't seem very important. The excitement of collecting stamps revolved around "collecting one each of the whole world."

However, my dad "stuck to his guns," in a gentle sort of way... teaching me about the inherent beauty of "high quality," and made "finding the very best" part of the fun of stamp collecting, even as early as when I was a teenager. By the time I was 12-13, I no longer had any interest in adding stamps with faults to my collection... unless they were high value classics I couldn't afford in any other condition. Even so, I was always on the lookout for "something better" to fill a space occupied by a ratty looking stamp.

40 years later, I am going about stamp collecting pretty much the same way, always focusing on finding "quality stamps" not just "stamps" for my various collections.

My dad knew what he was talking about. There's a lot of talk these days about the "decline" of the stamp market and our "dying" hobby, and how there are no new generations entering philately, and how many 16-year olds have never actually used a stamp on a letter... and so on. As I look around-- at large auction houses, or individual seller sites like eBay or BidStart or even the APS Sales Division, there's a huge volume of material for sale... suggesting there are many more sellers than buyers in the market.

And yet?

Superior quality stamps-- old and newer alike-- are extremely difficult to find, and often command "stupid" prices, when they do show up for sale.

My dad's underlying philosophy behind "buying quality" was simple: scarcity. No matter what, there will never be more "top quality" copies of any given stamp no longer for sale at the post office. A top quality stamp has only two "paths" to follow. It is either handled well, and remains "a top quality stamp," OR some collector carelessly handles it to cause a tiny hinge thin, or a torn perf, or drops it on the floor and creases it while picking it up. And so, it no longer is part of the "top quality" pool of available copies. A "junky" stamp will always be a junky stamp. It has no way to become a "top quality" stamp. And because top quality stamps can become junky stamps due to mishandling and accidents... the available pool of "junky" stamps is not static... it can actually grow, over time.

Of course, I don't actually collect "quality" stamps for their worth-- that's just a "coincidental incentive bonus." I collect quality stamps because the aesthetic beauty of something perfect or almost perfect appeals to me... and because I enjoy the "treasure hunt" challenge that goes with finding "the best stamp" rather than just "a stamp." This especially holds true for newer issues that are common and can be found by the thousands... yet finding a superb copy can be quite challenging.

Beauty, of course, is in the eye of the beholder. My dad originally wanted me to (or at least "hoped that I would") collect mint NH stamps because they were "pristine." It didn't really appeal to me, though. The number of ways we can mess up gum seemed "risky" to me-- all that worry about toning, foxing, wrinkling, fingerprints, moisture? No thanks! I also didn't like the fact that gum was one of the most forged/faked things on stamps... and it bugged me to have to pay so much attention to what was going on on the back side of the stamp FACING the album page, not the side you were looking at. But-- above all-- I liked the idea of having stamps that "told a story."

Mint stamps don't really have much of a "story." The story of a mint stamp (at least to me) goes something like "I was printed in Belgium in 1903. Here I am. The end." Not enough "meat" on those bones, for my liking.

A used stamp with a legible postmark tells a better story, like "I was printed in Denmark in 1880. Somebody bought me, but didn't put me on a letter to be mailed from the town of Hillerød until 1898. Most likely I was on a letter next to another stamp, because the postage rate had changed from 8 øre to 10 øre between the time I was printed and the time I was used." To me, that's just more interesting. Romantic foolishness? Whatever...

Getting back to "beauty being in the eye of the beholder," beautiful postmarks are a major reason why I collect used stamps. Not only do I like the "story" aspect, and the challenge of finding that "perfect strike," but I like the additional fact that it keeps the hobby affordable for me... because I can collect a whole group of different socked-on-the-nose postmarks on the same inexpensive stamp, and still have them be "different," for the purposes of my collections. Postmarks can add almost infinite variety and possibilities to a stamp collection.

Sometimes I get the impression that quite a few collectors "lose interest" when they reach the point where filling "the next blank space" becomes incrementally more costly. Suddenly you find yourself with just 17 empty spaces in the album, facing the fact that the next space will cost you at least $100.00 to fill. It was a point I reached with my Denmark collection when I was about 16-17... and there was no way for me to continue the collection, on a schoolboy's budget... so I branched out.

But we all have different motivations for collecting stamps. It seems to me that the driving motivation of those who simply "collect one of each" is to have a "complete" collection. For me, the driving motivation behind stamp collecting is.... the actual collecting; the finding; the treasure hunt. In a sense, it parallels the popular saying that "life is not about the destination, it's about the journey." Having a "complete" collection just... just sounds too much like a "destination" or "goal," rather than an ongoing pursuit or hobby. I'm not looking for a point where I am "done" with my collection... I have no plans to reach "done."

That said, there is-- of course-- no "right" or "wrong" way to collect stamps.

The Ups and Downs of Dealing with eBay

I have "been away" from stamp collecting for a few weeks. A few months, actually. Life-- as John Lennon once said-- is "what happens when you're busy making other plans."

Truth be known, my wife and I have several business ventures that have been demanding a lot of our attention since the new year-- and since I am not retired, my philatelic endeavors have been pushed into the background as "less important."

That hasn't actually been so hard to do, as I am a little disgruntled with eBay, these days. I suppose "being disgruntled with eBay" isn't new to many stamp collectors who deal with the online auction giant on a regular basis... although most of the complaints I see seem related to "high fees." Mine are not.

So, I'll share a "story" and see what you think... please DO leave a comment, when you're finished reading!

I have been a regular stamp seller on eBay since 1998. I'm not really a "pro" or a "dealer;" more like a "busy hobbyist." Over the years, I've watched the site morph from something akin to a giant online garage sale and collectors' mart to something more like a giant e-commerce platform for large companies and professional full-time sellers. UNlike many, I have no particular issue with eBay's focus on being a GIANT marketplace... it's a publicly traded corporation; they are "in it" to make money, not to make stamp traders happy.

However, I discovered this year the extent to which some of their policies simply don't make sense. I don't mean that as an expression of "my opinion," I mean that as "does not LOGICALLY make sense."

Back in the middle of 2012, I got an "alert" from eBay to let me know that my account performance as a seller was now "Below Standard," with the further message that I needed to "improve my performance" to bring said standards up to required levels.

I found this a little puzzling given that I have 100% positive feedback, going back several years. Once I got past the initial surprise, I decided I needed to understand this better... I called eBay and asked for them to explain exactly what was going on. I eventually spoke to "Steve" in Mumbai (sidebar note: I have NO issue whatsoever with talking to tech support in India. I DO have an issue with someone obviously named Ranjit or Arjay pretending his name is "Steve"... how stupid do they think I am???) who explained it a little better, but was otherwise deaf to my appeals that this didn't "make sense" given my 100% positive feedback and 15-year clear selling record.

So I did a little poking around in my account, checking my feedback, looking at old performance records to show me how I could suddenly have TEN "low ratings" against me but no negative feedback. As it turned out-- after a little detective work and process of elimination-- the ten "strikes against me" were low grades for "shipping cost." So I suddenly had about 5% "low scores" in ONE category... beyond the 2% permitted by eBay guidelines.

This is where it starts getting a little weird.

The "10 strikes" were all from ONE buyer who bought 10 items and left me 10 positive feedbacks for his purchases. His comments were even positive: "Nice stamp, promptly shipped, BETTER than described-- recommended seller." But yet... 10 low ratings for shipping costs.

Now, as anyone using eBay knows, when you make a multiple-item purchase or sale, and leave feedback for 10 items from the same seller at once, it only "counts" as ONE feedback point. Yet-- evidently-- if someone leaves you 10 low "detailed seller ratings" as part of the process, they all count against you. Basically... PLUS ONE point for doing things right, MINUS TEN points against for my shipping costs.

This gave me some serious pause for thought.

I'll add here-- just for the record-- that my eBay stamp shipping charges are 75 cents for the first stamp and 10 cents for each additional stamp in the same transaction. The buyer had paid $1.65 in postage on an envelope that cost me (at the time) $0.85 to mail-- and was evidently very angry about this-- even though my shipping charges were clearly spelled out, both within the listing AND in the "shipping information" area. The overall transaction was over $120.00, so this was not a person trying to "nickel and dime" me on cheap material. And, he left me positive feedback!

I called eBay customer service to ask if it could really be "right" that positive feedback counts only "per transaction" but negative detailed seller ratings count "per item." I spoke to someone who took lots of notes and did lots of typing (I could hear the keyboard) and then was put on hold-- then transferred to someone else, who took lots of notes and did lots of typing and put me on hold for five minutes-- then transferred me to a different department... where someone took the entire story once again, typed extensively (there must be a small BOOK about my call in their phone system!), commiserated, put me on hold, came back on, told me he'd forward me to a manager who "would be able to help me"... and then the call was dropped after eight more minutes on hold.

At this point I had been on the phone for 83 minutes and needed to go to an appointment, so I didn't call back, that day.

A couple of days later I had more or less resigned myself to the fact that I would have to spend the next couple of months listing a TON of stamps so I could get the several hundred positive "detailed seller ratings" needed to go from -4.5% to -2%. It may not look like much... but not all buyers click the stars when they leave feedback, so you actually have to have more transactions than the straight math suggests. I figured I needed about 400 positive transactions, just to be safe-- a lot of work, but NOT impossible. I'm just a hobbyist so it would be a fairly stout workload while also minding my day job.

But wait! Not so fast!

As I was about to embark on my marathon listing endeavor, I discovered something else. In the meantime, eBay had taken it upon itself to impose "selling limits" on my account. Suddenly... I could only list or sell "200 items per month." On top of that, I had already received a notice from PayPal that my account had been tagged as "high risk" due to my low seller rating, and that all incoming payments would be held for three weeks before being available to me, until further notice. Given that I already had more than half of the 200 item limit used up by existing listings, my hands were suddenly pretty tied...

I thought about this, for a bit-- feeling not so much angry as simply baffled by the way it made no sense. I was also grateful that I wasn't dependent on selling stamps for a living!

Part one, eBay wants me to improve my seller rating. Fine, I accept that.

Part two, HOW do I do that? By selling lots of stuff to HAPPY customers, so my average score improves.

Part three, now my account is "LIMITED," so I CAN'T actually DO what you want me to do???

Huh?

And all this because ONE person got to give me TEN "bad marks" for ONE transaction.

The breakdown in logic that lies at the heart of this situation is not even about ME. I could deal with that. eBay says "YOU are a bad seller, so we punish YOU." But that's not effectively what's happening.

I see eBay-- as a publicly traded corporation with shareholders to keep happy, through PROFITS-- now having policies in place that means they are actually agreeing to reduce their revenues? Think about it-- if I am "encouraged" to list a ton of stamps in order to improve my performance, it means they will make a bunch more money from seller fees. Instead... they have policies that dictate that I can't actually DO what they "need" me to do, to comply with that policy!

Once more, I called eBay-- primarily to see if I could find some person, somewhere, who could actually see and comprehend the faulty logic in the policy. I went through another cycle of "explain-hold-transfer" to three different people... and wouldn't you know it? My call was somehow "dropped" during the 4th transfer/hold segment.

HOW do I remember all this, all these months later, you might be wondering? Well, I used to work in the IT industry-- and before that worked customer service at a retail store-- so I got quite used to documenting (with computer screen shots, even) customer and tech support phone calls down to the N'th degree, getting everyone's name, rank, serial number, department, time, extension number and what have you. I have a pretty much EXACT record of what's in eBay's phone recording and monitoring system. I don't DO "hearsay" and "he said/she said" unless I feel capable of potentially backing it up with hard documentation in a court of law.

But I'm digressing.

A couple more months passed. I worked within my selling limits as best I could, trying to improve my ratings-- which really made very little difference.

Then I got another "alert" from eBay, this time to let me know that my eBay Store Subscription would be canceled unless I brought my monthly sales levels up to the required levels to maintain the subscription. But WAIT! My account has selling limits, making that an impossibility. Bye-bye store...

A cynical part of me briefly considered the possibility that this was the way eBay was planning to make up for the lost revenue because I could no longer list and sell freely... instead of discounted store listings, I would now have to pay the full "rack rate" for everything listed.

The other thing that seemed illogical about the whole thing was the email from eBay stating that sellers with lower sales ratings would have their listings reduced in "rank" in searches. So basically... in a single paragraph:

You want me to improve my performance (fair enough!) which I can ONLY do through listing and selling MORE items, which you will NOT allow me to do, AND the lower volume of items I CAN list you plan to bury in search results somewhere in western Wyoming where nobody will find them... BUT it is "really important" that I improve my selling performance, because otherwise you will take away my store, which is my MEANS to do what you are asking me to do.

Did I miss any nuances, there?

Am I the only one for whom-- from a totally objective perspective-- this just doesn't MAKE SENSE... from a financial-- let alone ethical-- standpoint?

Needless to say, I have just not felt very "inspired" to deal with eBay on ANY level, including using it to buy new stamps for my collections. And certainly not to list anything new... seem the best strategy right now is just to let the "bad marks" quietly expire... they drop off my "counting score" once they are 12 months old, and then resume trading when that occurs. eBay has been one of those places I've relied on to find interesting collections to "cherry pick" for varieties... and then sell what I don't need. It'll be a while before I can do that, again...

If you've actually read through this entire saga and have arrived here, I'd love to hear your perspective on this. I'm really not in the business of "eBay bashing" (as many are), but I AM curious about this, and about whether it seems like I'm reacting unreasonably. So please leave a comment!

"You Should Write A Book," and other fantasies...

I am not a big fan of so-called "New Year's Resolutions." Never really have been. I think making such "promises" to yourself is more likely to result in failure-- after which you feel bad about yourself-- than success. "I'm going to get in shape and lose 30 pounds" may sound good, but most of the time we make these potentially life-changing "promises" in the heat of the moment and with very little planning... and by the third snowy day of February we feel pretty much "done" with putting on winter gear to go for "a brisk walk" at 6:30 in the morning. Not saying it can't be done, just that more people fail than succeed.

Over the years, I've had a number of people write to me (or tell me) that I "should write a book." The words usually come as a result of someone reading one of my blogs or articles online.

"Writing a book" is far from the same thing as writing articles. Besides, I have no idea what I would write a book about. Typically, the implication is that philately needs "introductory" books about stamp collecting for entice newcomers to join the hobby... written as "light" fare, rather than heavy and dull "how to" volumes put together by 50-year veterans who have long since forgotten the joy of sorting through a packet of random inexpensive stamps.

I am not even convinced that stamp collectors (new or old) buy "books" about stamps. I know we buy lots of "catalogues" and I know we buy "reference books..." but just plain "books?" For now, I think I'll stick to writing articles...

The reason I bring the subject up, however, is that I have felt "tempted"-- for several years-- to turn "writing a book" into a New Year's resolution, based on other people's recommendations. Whereas it may sound like a "reasonable" proposition, it's one of those ideas that's doomed to end up in the Graveyard of Failed Projects.

Anyway, rather than focus on actual New Year's Resolutions, I do tend to make a list of "things I'd like to do" during the year ahead. Whereas it really is just a matter of different wording, it feels more "welcoming," and less restrictive and demanding to have a "things I'd like to do" list.

Near the top of the list, I'd like to finish "cataloguing" my collections. It's something I believe all half-way serious stamp collectors should do. I'm not talking about listing every single stamp I own, just about writing a rough summary of what each collection is, what the "highlight better items" are in that collection, what the collection's approximate market value is, along with a couple of places or three where it could best be sold, in the event of my death. As we grow older, it's only fair to those who'll have to be in charge of "our stuff" after we die... and the stream of stories of "I inherited a stamp collection and have NO idea what to do" seems almost endless. I believe many experienced collectors avoid doing this simply because the task seems "overwhelming." But it's only overwhelming because we fall into believing that we have to include a level of detail that's totally unnecessary.

I'd like to move my Denmark specialized collection from stamp albums to stock books. A few months back, I wrote about reasons for choosing Albums or Stock Books for Collections... and I've just reached a point where keeping this collection in actual albums involves so much "page moving" work that I am actually avoiding keeping it up-to-date. I expect the whole project will take several years... but I need to get started on it. It will also give be a nice opportunity to "catalogue" the collection as I go.

I'd like to dispose of the material the "logical" (rather than "emotionally attached") part of me knows I will never get around to sorting or "doing something with." Even though I probably have 30+ years of life left in me, I know I am never going to "get around to" sifting through 100s of old album pages with older France to create a specialized collection of the classics. I know I am never going to "get around to" forming a Swiss cancel collection. I know I am never going to "get around to" sorting 10,000s of GB "Wildings," for a specialized collection... I can barely keep up with the "Machins," as is. Bottom line: I can barely keep up with the collections I am most interested in and deeply committed to... so I have no business harboring fantasies about new collections to be started at some future time when "I have more time."

Maybe that last one sounds a bit harsh, but my goal is to enjoy stamp collecting... and when I face too many "need to get done's" on my plate, it starts feeling too much like "work" and not enough like "fun."

And that is probably more than enough, for now.

Of course, I would also like to continue writing about stamp-related things, since I really do enjoy writing. However, I am going to leave the "you should write a book" bit somewhere in the background, unless inspiration suddenly strikes me, one day... at which time I will probably remind myself that my time would be better spent working on one of my existing projects.

What would YOU like to do (stamps wise) during 2013?

Modern Varieties in Danish Stamp Collecting

Just a few decades ago, specialist stamp collectors looking for plate flaws and minor varieties tended to spend hours poring over loose stamps, using magnifying glasses and even microscopes. Of course, there was a definite limit to "how much you could handle" before stiff necks and severe eye strain set in.

Denmark Scott 668/AFA 702 variety:
Part of the vertical line in wall is missing

In recent years, there has been a steady increase in the number of "varieties" reported, even on relatively modern stamps. This may sound a bit "backwards," given how technology and printing methods have improved, in this digital age-- stamps would be expected to have fewer faults.

So what gives?

I believe the invention of high quality photo scanners has made a huge difference in how we look for varieties. Let's face it-- I can now make a scan of a stock sheet of stamps and "examine" them (without eye strain!) on a scale previously unthinkable, as a single small stamp can be shown as an image that fills my entire computer monitor. Unlike using a microscope (which allows only one stamp at a time to be viewed), scans allow for lots of flexibility. Images can be cut and pasted, contrast enhanced for improved visibility and laid up next to each other for comparison-- something we couldn't even have considered, just 30 years ago.

For many years, I have kept a collection of specialized Danish stamps, with a focus on postmarks and plate flaws. Previously, I "ended" my collection with the year 1930, when Denmark switched from letterpress printed stamps to engraved stamps. I had two motivations for doing so:

One, plate flaws seemed to me to be something that was mostly "documented a long time ago," and I relied on traditional philatelic literature for Denmark (such as the AFA specialized and SAVA varieties stamp catalogues) to tell me what was a variety, and on which stamps I might be able to find it. Which was a result of....

Denmark Scott 561/AFA 578 with variety:
Missing frame line below "NISK"

Two, the thought of "finding your own plate flaws" was relatively unthinkable-- I had neither the patience, nor the eyesight, to pore over 100s of the same stamp, in order to find some minor variety. Until... my first high quality photo scanner made it possible to do so, more conveniently... and photo processing software made it much easier to compare stamps, side-by-side.

These days, I am back to looking at newer Danish stamps, with an eye towards finding plate flaws-- recorded, or not yet recorded. I have basically "expanded" my collection by 50 years, now including varieties on stamps issued up until 1980. The neat thing about this is that it opens the door for many new stamps I can add to my collection... yet at a low price (most stamps from this period are fairly common) I can afford.

Collectors of "Denmark, Specialized" also have a marvelous online research tool... in the form of the Danish online variety catalogue. Started in   the catalogue/website is created through the efforts of a volunteer "study circle" of more than 250 collectors who each contribute their finds (all with detailed images) to the catalogue database... which currently has almost 12,500 items listed. You can find the Denmark Specialized Catalogue and Study Circle here, and even though it is entirely in Danish, it is relatively simple to use, thanks to exceptionally nice graphics... and you can always use an online translator to get a sense of the text.

So, if you have a collection and have reached that "critical point" where filling the next empty space in your album will cost a lot of money-- consider starting a specialized collection of Danish stamps... the possibilities are almost endless!

Stamp Collecting-- is it "Cluttered and Cheap?"

My wife was in the city, giving a workshop-- so I tagged along to go visit some stamp dealers while she was "in session." It is something I enjoy doing, from time to time... sometimes I miss the days when street level stamp shops were more commonplace. These days, stamp stores are few and far between, and many of them are actually general "hobby" shops where you can find everything from sports cards to comics and electric trains... in addition to stamps.

Maybe I'm being overly picky here, but I got to considering whether stamps and stamp collecting are "represented" by dingy, dark, cramped and cluttered stores that make you wonder how many old insects and rat droppings you are going to find, if you buy a box of stamps.

Thinking back to my youth-- when stamp stores were plentiful-- it was a tiny minority that seemed well lit, well organized and clean. Is that what we want, as stamps collectors? Is that a true reflection of "Who We Are," as a group of people.

After we got home, I thought about how this often extends to our modern technological world. Most stamp (dealers') web sites are hardly the model of attractiveness and usability. In fact-- from talking to a few other collectors-- it often seems like a "cheap looking disorganized site" generates more interest than an attractive and well-organized one.

Brings to mind a stamp dealer friend who built himself a new web site, a few years ago. He went from just a bunch of text listings with different colored backgrounds to highlight things... to a very clean looking design that showed off all the stamps really well. He thought he's made a vast improvement in customer service... and was very surprised to learn that a significant number of his customers thought he'd "raised all his prices--" even though all his prices were perfectly unchanged.

Personally, I prefer a nice clean and organized shop or web site. And I especially appreciate a seller who "knows what he/she has" in stock. I don't care for the "I think I may have one of those, let me check my stocks and get back to you in a couple of weeks" school of trading.

How about you?